Terms of service

OVERVIEW
Welcome to Shop La Pesenata! The terms "we," "us," and "our" refer to Shop La Pesenata. Shop La Pesenata operates this store and website, including the information, content, features, tools, products, and services, to provide you, the customer, with an appropriate shopping experience (the "Services"). Shop La Pesenata is supported by Shopify, which enables us to provide you with the Services.

The terms and conditions below, together with any notices contained herein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information regarding your legal rights and cover areas such as warranty limitations and liability limitations.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms of Service, you declare that you are of legal age in your state or province of residence, and that you have given us your consent to allow any minors connected to you to use the Services on devices you own, have purchased, or manage.
To use the Services, including accessing or browsing online stores or purchasing products and services we offer, you may need to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are responsible for all activity on your account and for safeguarding your account credentials. You must not transfer, sell, assign, or license your account to anyone else.

SECTION 2 - OUR PRODUCTS
We have made every effort to accurately present our products and services in our online stores. However, the display of product colors and appearance may vary depending on the type of device you use to access the store and the settings and configuration of that device.
We cannot guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is described or shown in our online stores.
All product descriptions are subject to change at any time, without notice and at our sole discretion. We reserve the right to discontinue any product at any time and to periodically limit the quantities of products offered to any person, geographic area, or jurisdiction.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Shop La Pesenata reserves the right to accept or reject your order at its discretion for any reason. Your order is not confirmed until Shop La Pesenata confirms its acceptance. We must receive and process your payment before accepting an order. Please review your order carefully before submitting, as Shop La Pesenata may not be able to fulfill requests to cancel an order after acceptance. In the event of a refusal, modification, or cancellation of an order, we will notify you using the email, billing address, and/or phone number you provided at the time of order submission.
Your purchases are eligible for return or exchange only in accordance with our Refund Policy [LINK].
You represent and warrant that you are making purchases for personal or family use and not for resale or export.

SECTION 4 - PRICING AND BILLING
Prices, discounts, and offers are subject to change without notice. The price charged for a product or service will be the effective price at the time the order is placed and will be shown in your order confirmation email. Unless otherwise specified, posted prices do not include taxes, customs duties, or shipping, handling, and import fees.
Prices listed in our online stores may differ from those offered in physical or online stores or in other stores operated by third parties. From time to time, we may offer promotions on the Services that affect pricing and are subject to terms and conditions independent of these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.
For all purchases made in our stores, you agree to provide accurate, current, and complete information regarding purchase, payment, and account. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is truthful, correct, and complete, (ii) you are authorized to use that credit card for purchases, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling fees and all applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays attributable to shipping carriers, customs procedures, or events beyond our control. Once products are transferred to the carrier, ownership and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, videos and audio, as well as the design, selection, and arrangement thereof, are owned by Shop La Pesenata, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and intellectual property laws.
These Terms allow you to use the Services solely for your personal, non-commercial use. You must not reproduce, distribute, modify, create copies, publicly display or perform, republish, download, store, or transmit any material related to the Services without our written consent. Except as expressly stated, nothing in these Terms grants or may be construed as granting you any license or other rights with respect to patents, trademarks, copyrights, or other intellectual property of Shop La Pesenata, Shopify, or third parties. Unauthorized use of the Services may result in a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Shop La Pesenata.
The names, logos, product and service names, designs, and slogans of Shop La Pesenata are trademarks of Shop La Pesenata or its affiliates or licensors. You may not use such trademarks without the written permission of Shop La Pesenata. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may have access to customer tools offered by third parties as part of the Services, which we do not monitor, control, or input.
You understand and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions and without any endorsement. We have no liability arising from or relating to your use of optional third-party tools.
Your use of optional tools offered through the website is at your own risk and discretion, and you must be aware of and agree to the terms on which such tools are provided by the relevant third-party providers.
We may, in the future, offer new features through the Services (including the release of new tools and resources). Such new features will be considered part of the Services and subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access such materials or third-party websites, you do so at your own risk.
We are not responsible for any issues or damages related to your access to third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. Please read and understand the policies and practices of those third parties before making any transaction. Any complaints, concerns, or questions regarding third-party products and services should be directed to the respective third parties.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE FOR THE MERCHANT: This section details Shopify's relationship with your store and must not be removed or altered.]
Shop La Pesenata is operated by Shopify, which enables us to provide you with the Services. However, sales and purchases you make in our Store are made directly with Shop La Pesenata. By using the Services, you understand and agree that Shopify is not responsible for any aspect of sales between you and Shop La Pesenata, including any injury, damage, or loss resulting from the purchase of products and services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to purchases and transactions you make with Shop La Pesenata.

SECTION 10 - PRIVACY POLICY
All personal data we collect through the Services are subject to our Privacy Policy, available here [LINK], and certain personal data may be subject to Shopify's Privacy Policy, available here. By using the Services, you confirm that you have read the aforementioned privacy policies.
As it supports the Services, Shopify collects and processes personal data relating to your access to and use of the Services in order to provide and improve the Services for you. In order to provide and improve the Services for you, the data you submit to the Services will be transmitted to and shared with Shopify and third parties who may reside in countries other than your own. Please see our privacy policy [LINK] for more information on how we, Shopify, and our partners use your personal data.

SECTION 11 - FEEDBACK
When you submit, upload, post, email, or otherwise transmit any idea, suggestion, feedback, review, proposal, plan, or other content (collectively "Feedback"), you grant us a perpetual, worldwide, transferable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback by any means for any purpose, including commercial purposes. For example, we may exercise our rights under this license to operate, provide, evaluate, improve, enhance, and promote the Services, to perform our obligations, and exercise our rights as set forth in the Terms of Service.
Additionally, you confirm and agree that: (i) you own the necessary rights to all Feedback; (ii) you have disclosed any rewards or incentives received for submitting Feedback; and (iii) your Feedback complies with these Terms. We are not and will not be obligated to (1) keep your Feedback confidential; (2) pay you for your Feedback; (3) respond to your Feedback.
Although we are not obligated, we may monitor, edit, or remove Feedback that, in our discretion, is unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or violates intellectual property or these Terms of Service.
You confirm that your Feedback will not violate any rights of third parties, including copyright, trademark, privacy, personality, or any other personal or proprietary right. You also confirm that your Feedback will not include defamatory or otherwise unlawful, offensive, or obscene content, nor will it contain viruses or other malware that could affect the operation of the Services or any linked website. You must not use a false email address, pretend to be someone else, or mislead us or third parties as to the origin of your Feedback. You are solely responsible for your Feedback and its accuracy. We assume no responsibility for Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Information related to or included in the Services may occasionally contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, offers, promotions, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders in the event of any error at any time without prior notice (including after an order has been submitted).

SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, for: (a) illegal or malicious purposes; (b) violating local, provincial, state, federal, or international rules, laws, or regulations; (c) infringing or violating our intellectual property rights or those of others; (d) harassing, oppressing, insulting, harming, defaming, slandering, denigrating, intimidating, or offending our employees or anyone else; (e) transmitting false or misleading information; (f) sending, receiving, uploading, downloading, using, or reusing material that does not comply with these Terms; (g) transmitting or soliciting the sending of advertising or promotional material, including "junk mail," "chain letters," "spam," or other similar solicitations; (h) impersonating or attempting to impersonate another person or entity; (i) engaging in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that we deem dangerous to Shop La Pesenata, Shopify, or users of the Services, or exposes them to liability.
Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that may be used to affect the operation or functionality of the Services; (b) reproduce, duplicate, copy, sell, resell, or disclose any part of the Services; (c) collect or track the personal data of others; (d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (e) interfere with or circumvent the security features of the Services or related websites, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we believe you have violated any part of these Terms.

SECTION 14 - TERMINATION
We may terminate this agreement or suspend your access to the Services (or any part thereof) at any time, at our discretion and without notice; you will remain responsible for all amounts due up to the date of termination.
The following sections will remain valid after termination: Intellectual Property, Feedback, Termination, Warranty Limitation, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision which by its nature survives termination.

SECTION 15 - WARRANTY LIMITATION
The information presented in or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of such information. You rely on such information strictly at your own risk. We assume no responsibility for reliance on such materials by you, any visitor to the Services, or anyone who may be informed of such content.
EXCEPT AS EXPRESSLY STATED BY Shop La Pesenata, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, QUALITY OF SERVICE, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS MAY LIMIT OR PROHIBIT THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Shop La Pesenata, OUR PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, MERCHANTS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES; OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCTS) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Shop La Pesenata, Shopify, and our affiliates, partners, officers, directors, employees, agents, merchants, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising from: (1) your violation of these Terms of Service or any documents incorporated herein, (2) your violation of laws or third-party rights, (3) your access to and use of the Services.
We will notify you of any indemnifiable claims, provided that failure to promptly notify you does not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such a claim at your expense, including the choice of counsel, but will not settle any claims that require non-monetary obligations from you without your consent (which may not be unreasonably withheld). You will cooperate in the defense of non-indemnified claims, including providing relevant documents.

SECTION 18 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, it will not be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service; such determination will not affect the validity and enforceability of the remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure of Shopify to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in relation to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 - ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our written consent; any attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without notice to you or your consent.

SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal, state, or territorial courts in the jurisdiction where Shop La Pesenata is based. You and Shop La Pesenata consent to venue and personal jurisdiction in such courts.

SECTION 22 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23 - CHANGES TO THE TERMS OF SERVICE
You can review the current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective as of the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to the Terms of Service constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to sales@lapesenata.it.
Our contact details are listed below:
Soc. Agr. La Pesenata s.s 
sales@lapesenata.it
Località Palù della Pesenata 2 37017 Lazise (VR) 
*39 045 9815725
IT04620580235